Welcome to Acerbis Football

Customer Service

Acerbis Football Customer Services Direct 0044 (0)1582-499636  or email AcerbisfootballUK@acerbis.it

Price Lists
Goods are shown on the invoices as retail (ex vat) and trade discount is listed alongside. All prices are subject to change throughout the year without prior notice. For reference please consult your invoice. Goods remain the property of Acerbis UK Ltd until paid in full.
Terms
Initially all new customer accounts will be accepted on a Credit/Debit card basis only. Risk passes upon receipt of good, but title to goods remains the property of Acerbis UK Ltd until payment is received in full – E & O accepted.
Returns
We reserve the right to levy a handing charge for returns. Returns must be reported by telephone and returned within in 14 days of invoice. A copy of the original invoice must accompany all returns.
Warranty
Warranty must be reported by telephone. Claims have to be inspected by us. We reserve the right to replace to repair where possible.
Carriage
Orders over £250 will be dispatched free of charge. (However a discounted charge may be applied on parcels of excessive weight.) This applies to mainland UK only. Islands and orders below £250 will be charged for at standard parcel rates. Deliveries placed before 3.00pm are usually dispatched the same day, for next day delivery.
Parts Direct
We do not encourage companies to request the direct dispatch of products to their customers. However under special circumstances we will dispatch an urgent product direct to a customer’s address. Any product sent by us directly to a customer will only be dispatched by courier with signature on delivery. All products dispatched by us will be at the customer’s own risk. NO LIABILTIY FOR THE DELIVERY OF THIS PRODUCT WILL BE ACCEPTED BY ACERBIS UK LTD.
Ordering
Trade orders can be placed on the website by either searching for the complete product part number, or by browsing the website categories, and adding the product to your "cart".
Promotions
From time to time we will be running promotions on the B2B website, please sign up to our newsletter to automatically be notified of these promotions.
Viewing Orders
You can view your previous website orders and any updates regarding the order by logging into the website, and accessing the "My Account" area of the site. Email confirmation of your order will also be sent to your registered email address at time of order.
Updating Account Information
You can update your account information by logging into the website, and accessing the "My Account" area of the site.